Personal Information
Contact Person
Company/Client
E-mail
How our customer service is ?
Are you agree with the following sentences ?
Too
much agree
Agree
Indiferent
Disagree
Too
Much Disagree
Our replying time is enough reasonable
Our personel use to attend your enquiries in a kind way
Our personel focuss your needs in a clear way
Generally speaking, there is no problem with documentation
Our areas are working at customer's satisfaction
Quality of our Service of Transport of Goods by Sea
3.1.- OPERATIVE ASPECTS
EXCELENT
GOOD
REGULAR
BAD
Acomplishment of the ships schedule
Cooperation provided by us during load & discharge operations
Operative quality of the ship
Cargo Care
3.2.- ADMINISTRATIVE ASPECTS
EXCELENT
GOOD
REGULAR
BAD
Accurate negotiation and prompt fixture
How the information was about the acomplishment of the itineraries
Accurate and prompt Invoicing procedure
Accurate and prompt laytime calculations processing
4.-Comments & Suggestions
Comment: